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How do I get refunded for ViNet Pro?

During the enrollment process, new promoters receive and are advised of a free trial of ViNet Pro (up to 30 days depending on date of enrollment). ViNet Pro will charge $29 on the 5th of the following calendar month and every month after if not downgraded to ViNet Lite by the account owner.

To learn how to downgrade to ViNet Lite, click here.

In the event you would like a refund for a ViNet Pro charge, please email your request from the email address on file to info@vi.com with your request. Please note that only charges less than 30 days old are applicable for refunds as specified in our Return Policy.



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